Range Rover Evoque door locks are prone to failing due to wear and tear, electrical issues, and faulty design. If your door lock actuators are malfunctioning, you have two options to fix them for good and replace your Range Rover Evoque door locks:
- DIY Repair – If you’re comfortable with using tools and getting your hands dirty, and you have some technical expertise, you can replace the faulty door lock actuator yourself, using our detailed step-by-step guide below.
- Professional Repair – Otherwise, if you prefer having an expert do it instead, consider calling up folks like JMB Services. They specialise in door lock repairs, and we’ve left their pricing and booking details below, too.
If you are a Land Rover Range Rover Evoque owner, then it is a matter of time before you may need to consider replacing your door lock mechanisms. Alas, this is unfortunately common, leaving owners puzzled over how to replace Range Rover Evoque door locks. Thankfully, we’ve got you covered, so continue onwards to check out our step-by-step repair guide!
Replace Range Rover Evoque Door Locks
We’ve looked around online to find who stocks compatible Range Rover Evoque door locks to replace the originals with. Of course, there will be changes from time to time, but below, you’ll find a list of parts that I used when I replaced my Range Rover Evoque’s door locks. And, don’t forget to double-check the part numbers for your exact car, model, model year, and trim.
- Front Passenger Lock – Amazon
- Front Driver Lock – Amazon
- Rear Left Lock – Amazon
- Rear Right Lock – Amazon
- Pack Of All 4 Locks – Amazon
To replace your Range Rover Evoque door locks, you should replace the locking mechanisms of the affected doors. You can either get a Land Rover specialist to do this for you, or you can do it yourself. I personally managed to carry out this task myself as an amateur mechanic, and it took me an average of one hour per lock, without rushing things.
Here is a quick overview of the replacement process, which we’ll be covering in more detail below:
- Remove the door card
- Disconnect cabling
- Remove the inner door card
- Remove screws from the lock
- Disconnect the cabling and lock
- Refit the locks
- Test the locks
How To Replace Range Rover Evoque Door Locks
As we go along the step-by-step process further below, you can always come back to this full-length video as a point of reference. It shows us the process, from start to finish, showing you how to replace one of the door locks on your Range Rover. Doing this DIY could save you hundreds of pounds by giving it a go yourself.
You can see in this video how they purchased the locks, spent time disassembling, filming, and then reassembling the door locks, in a way that’s quite easy to follow. And, while you’re here, if you found our guides helpful and should you be able to donate even a small amount as a show of appreciation, we’d be in your debt if you use the donate button below.
On that note, if you were able to fit those door locks yourself, or if you need some help with the installation, feel free to let us know in the comments section below. With that in mind, here’s the process to replace the door locks in a Range Rover Evoque:
Step 1 – Remove Your Door Cards
The door card needs to be removed to allow access to the lock. First up, open the door. Here, there are 4 screws to be removed (see the image below). Please note beforehand that all the screws are covered with plastic inserts that will need to be removed by either using a small thin screwdriver or a blade.
- Inside the Door Release Handle (Yellow)
- Underneath the door Pull Handle (Red)
- On the edge of the door (Blue)
Once the screws have been removed, the door card then needs to be pried away from the door. There is a risk of damaging the paintwork here, so I would recommend using a selection of plastic lever bars.
Now, place a lever bar between the door card and the metal part of the door, then use two levers to force the door card’s clips out of the door’s holes. Work your way around the edge of the door, while being careful not to damage the clips. Please note that the door card will be removed outward from the door itself and does not need to be pulled up.
Step 2 – Disconnect The Cables
Once the door card has been removed, you will need to support it whilst you remove all the cables (see image below). This can be done with one hand if needed, and you need to be careful not to break any of the fragile connectors.
Step 3 – Remove The Inner Door Card
Before removing the inner section of the door card, two cables need to be disconnected, which are highlighted in yellow (see image below). Next, you will need to remove the 12 screws around the edge of the inner card (Red).
Then, once they’ve been removed, you will notice that the door card is held in place with a sticky seal. Once again, you’ll need to use a plastic lever tool to separate the two parts. As this part comes off, you will need to run the door handle cable through the trim and turn the inner door card downwards.
Once this is done, you can leave the door card hanging. Just be careful not to damage the exposed speaker.
Step 4 – Remove The Screws From The Lock
Before removing the screws, reach inside the door and disconnect the power connector from the lock. Next, look at the end of the door. Where the locking mechanism sits, there will be 3 screws. Now, remove all 3 of these, allowing the lock to hang only by the internal cables.
Step 5 – Disconnect Cables And Remove The Lock
Depending on which door you’re working on, there will be two or three cables to disconnect:
- The internal door handle cable
- The external door handle cable
- The manual key operation cable (My test was done on the passenger door)
Removing the cables is very complicated work and difficult to explain. As such, I would recommend using a torch inside the door to carefully examine how the cables are fitted, so you can safely remove them and refit the cables to the new lock. The cables need to be properly aligned to be disconnected and then reconnected. So, please don’t hesitate to take your time.
Step 6 – Replace Range Rover Evoque Door Locks
Next up, simply repeat the earlier procedures in reverse. I would advise reconnecting the door open cables first, before attaching the lock to the door again, as it is much easier to handle.
Step 7 – Testing The New Lock
Once everything has been reassembled, before shutting the door, make sure you check that the lock has been unlocked. Otherwise, you may risk damaging the lock or the door. While you’re there, be sure to check that it locks, deadlocks, and unlocks without any issues.
Finally, check all the switchgear that was disconnected (electric windows, mirrors, lighting, speakers, etc.).
Get A Professional To Replace Range Rover Evoque Door Locks
If you don’t have time or the ability to do the work yourself, call JMB Services on 0121 296 7820! They can carry out the work using the original parts. Here’s where you could find them, too:
- Location: Unit 8 Century Industrial Estate, Shady Lane, Great Barr, Birmingham, B44 9ER
Without Keyless Entry – Parts and Labour (Estimated cost)
- 1 x Lock – £180
- 4 x Locks – £650
With Keyless Entry – Parts and Labour (Estimated cost)
- 1 x Lock – £225
- 4 x Locks – £820
Troubleshooting Your Range Rover Evoque Door Locks
If you’re still not 100% sure if your Range Rover Evoque door locks truly are or aren’t broken, there are some noteworthy symptoms that you might notice. So, before you even decide on a fix, be sure to look out for these early signs of a failing door lock actuator:
- Unresponsive locks when using your key fob or interior buttons
- Inconsistent locking/unlocking, sometimes requiring multiple attempts
- Loud clicking or grinding sounds when you’re activating the locks
- Doors that won’t lock or unlock at all, even when done manually
Understanding these symptoms will help you decide whether a simple repair would suffice. Or, if you need to completely replace your Range Rover Evoque door locks (actuator). To help you with pinpointing the underlying issues and root cause behind your Range Rover Evoque’s faulty door locks, we’ve even prepared a handy troubleshooting checklist for you:
1. Identify The Issue At Hand
DOES THE KEY FOB FAIL TO LOCK/UNLOCK ALL DOORS?
- YES – Go ahead to Step 2.
- NO – If only one door is affected, then the problem is likely a faulty door lock actuator (skip to Step 4).
DO THE INTERIOR LOCK BUTTONS (ON THE DRIVER’S DOOR PANEL) ALSO FAIL TO OPERATE THE LOCKS?
- YES – Go ahead to Step 3.
- NO – In this case, the issue may be with the key fob battery or a weak vehicle battery – try replacing them first.
2. Check For Electrical Issues
DO ANY OF THE FOLLOWING OCCUR?
- No response from the locks at all.
- Locks work inconsistently (sometimes respond, and sometimes they don’t).
- Loud clicking sounds but no movement.
If all your door locks fail at the same time, then it’s likely a blown fuse or wiring issue. You should check your car’s fuse box (refer to your owner’s manual for the exact location) and replace any blown fuses.
If only one door is affected, then this problem is likely due to a failing door lock actuator (skip to Step 4).
3. Test The Lock Manually
CAN YOU MANUALLY LOCK AND UNLOCK THE DOOR USING THE KEY BLADE INSIDE THE FOB?
- YES – The issue is likely electrical (possibly a wiring or an actuator failure).
- NO – The mechanical components inside the lock may be broken, and a replacement is needed.
4. Determine Your Repair Option
- If only one door is affected, you will likely need a new door lock actuator (a DIY replacement is possible).
- If all locks are affected, then check your fuses and wiring first. If the problem persists, a professional diagnosis is recommended.
Hi,
I’ve a RR Evoque from 2014 and now it started to give this problem, when I lock the doors from the remote, it lock the driver’s door but then wont unlock it anymore, need to be done manually.
Seen this post and purchased the door lock from Ebay at a very cheap price ( compared to the dealer), let’s see how it goes… 😀
Thank you for the article, you saved my life!
Great, let me know if you have any problems. Paul.
Great tutorial. Used it to replace a front passenger door lock on a 2014 Evoque. Brilliant, thanks!
Thanks for the comment, Matt!
Glad to hear that our guides have been of some assistance.
Thank you so much for this tutorial, Local Garage wanted £230 to do the job but thanks to you, i got replacement lock on ebay for £49 and done the job in an hour!
only thing i would advise is when taking inner panel out and turning upside down is watch out for the silver square spacers with holes in them that secure the outer door card do not come out and loose them.
Fantastic write up,
All the best,
Mark.
Hi Mark,
Great job. Glad we could help you save a few quid. It all helps.
People will see your comment here about the silver square spacers and know to watch out now too.
Paul.
Hi Paul
As I’m Useless with Cars , Anyone in London who can do the fitting ?
Thanking you.
Hi Kash,
I don’t know anyone in london to recommend at the moment sorry. I hope you get it sorted.
Paul.
Hi Mark,
Have been told that you need to reset the system (whatever that means) after changing these, is that correct, or was it just a case of plugging them in and away to go?
2015 Evoque drivers door will not lock.
Many thanks in advance.
Many thanks for a great posting just what i need, I have question and that is based on correct part number required. Any idea where to look for this, It is the drivers side of a 2014 Dynamic 2.2 diesel automatic
Hi Peter, I don’t have the information. But if it helps I have added some links to the locks you can buy online. The part numbers may change slightly as I have seen various ones looking online.
I’ve just done my offside rear today, both offside door locks needed doing, but still waiting for the other to be delivered. Unfortunately i think I’ve used the part meant for the drivers door on the passenger door. I just want to let people know that i don’t think it matters too much, it looks like the only difference is the lack of child lock.
Hi,
2015 Evoque drivers side door will not lock, so assuming I need to change this lock mechanism, one question a local garage (not land rover) stated that the system would need to be reset after doing this and they did not have the correct gear to do this, is this correct or is it just a case as above of changing it and hey presto all is good ? thanks in advance for your help !
In my case, no reset was needed. I changed them and they just worked. 2013 UK Range Rover Evoque. I would assume it would be the same in your case. Hope that helps.
I swapped them and they just worked for me. No reset was required.
This lock problem is b..l s..t how can new car door lock fail this quick ohh my bad its rover taking over by giant jag bmw and that so why they make these parts so weak considering big companies behind this design I guess they just want rover to stay like rover body looks good but inside is a big mess this is the fifth rover come to our garage within 2 months and guess what they all got lock problems I think this is scam and should be recalled they are robbing people they sell more lock than a car now its unreal
Thanks for the comment, keano kray!
Sorry to hear about your problems. It’s indeed a shame for something as relatively simple as door locks to be breaking this much and have it occur this frequently. Hopefully, the folks over at Jag and Land Rover are taking notes and will make improvements in future cars. In the meantime, I hope you’ve had some luck with the repairs, too.
Hi
So My front passenger door has issues which means that it does not unlock using the fob or using the doors unlock button. The silver latch doesn’t move much when the buttons are pressed so have to manually open the latch of the unlocked doors which is pain… to add to my misery the rear passenger door has suddenly stopped unlocking too so now I have 2 doors with same unlocking issue tho they lock fine using the fob or button. Both these doors are on the same side and it seems like the Evoque has suffered a stroke effecting the left side doors only tho I am guessing the other doors will follow on with same problem. 🙁
Thank you for your step by step advice Sadly I can’t do the repair myself so will need to get in touch with the professionals – added expense. I’m pretty deflated at mo… it was bad enough trying to secure the car from getting stolen but now the door doesn’t even unlock for me! Boohoo
Thanks for the comment, Sophia!
Sorry to hear about your predicament. Yeah, it does seem like a general electrics or security systems failure with your Evoque that’s caused the entire left-hand side of the car to have issues with the door locks. For the time being, I can only hope it hasn’t yet and won’t spread to the right-hand side, as well. Repairs like these can be tricky, so it’s good to get in touch with professional technicians from time to time. I wish you good luck with getting it repaired.
Hi
So My front passenger door has issues which means that it does not unlock using the fob or using the doors unlock button. The silver latch doesn’t move much when the buttons are pressed so have to manually open the latch of the unlocked doors which is pain… to add to my misery the rear passenger door has suddenly stopped unlocking too so now I have 2 doors with same unlocking issue tho they lock fine using the fob or button. Both these doors are on the same side and it seems like the Evoque has suffered a stroke effecting the left side doors only tho I am guessing the other doors will follow on with same problem. 🙁
Thank you for your step by step advice Sadly I can’t do the repair myself so will need to get in touch with the professionals – added expense. I’m pretty deflated at mo… it was bad enough trying to secure the car from getting stolen but now the door doesn’t even unlock for me! Boohoo
Hi There
Do you know anyone in Melbourne Australia that can do this. They want to charge $800 AUD for the job includin the part ($350AUD).
Seems to be easy to do but I dont have the tools.
Hi Keke, Sadly I dont know anyone in Melbourne Australia to do the job. Sorry.
having come across the page, I bought a passenger side lock via ebay and have successfully fitted it myself. Took me bout 2.5 hours being a slow novice but I enjoyed the challenge and saved a lot of money. Many thanks for providing such clear guidance.
Thanks for the comment, Glynis WARD!
Great to hear that you’ve managed to get it fixed, and our guides have been of some help. Congrats!
Same issue here, third time I’ve had to replace this driver side door lock now, buy cheap Chinese compatible locks if you want to go through door lock woe hell
Hi
In the price list above it says £180 for non keyless entry and £225 for keyless entry. Why the difference – are they different parts or does it take longer (or a combination of both?). I have a 2012 5 door Dynamic with keyless entry and I need the front passenger door motor.
Thanks
Keyless entry uses different parts I believe. The locks have the sensors built-in so be aware when buying replacements.
Hi there, I’m having difficulty to identify my car’s door actuator/mechanism before opening it. I have been getting different answers from different places. Therefore I wonder if anyone could help me identifying the correct model. One model has two cables and the three cables. I just want to avoid the hassle of dismantling the door twice, since it’s quite time consuming. My car is an Evoque 2015, SD4 Pure Tech.
Hi Jack, did you get this sorted?
If not, let me know.
Paul.
Hi Paul, unfortunately not. It’s UK driver’s side. I decided to take the risk and bought it what the eBay tool told me was the right for my car. As it was bitterly cold I decided to wait. For my sad surprise it turned out to be three cables. Now I am struggling to find the correct model elsewhere as LR charges a lot more. The one I bought was just about $28 while LR’s over $150. Why such a huge discrepancy in cost? So far no luck.
Gosh, nearly 4 days passed and my comment is still awaiting moderation. Just leave it, thanks.
Thanks for the details, I bought a cheap ebay one for £25 but connecting the cables to the actual door mechanism was very difficult took me almost 3 hours just for that! Just dreading it now after 6 months its failed again. Will have to do it all again but this time bought a dearer one.
Thanks for the comment, Abs!
Ah, sorry to hear that’s happened. Yeah, it might be better to get a slightly more expensive unit. Hopefully, that’ll hold up a bit better, and offer a more intuitive installation process. Good luck!
I have recently change my driver side,worked for 2 weeks now cra says door is open and also will now not lock,strange as it was working.
o reset the device, simultaneously press the Power on and Volume up button for 10 – 12 seconds
The device will power down and then automatically reboot
Device will now power on, perform and charge as expected
Does this need to be done also not sure what it means by power on,is this refering to push start or the sound system
thanks
Thanks for the advice. I had one replaced with a genuine one by garage 2 years ago and the same one has gone again. Replaced it with one for £25 off ebay in less than a hour. Why pay for genuine parts that only last 2 years. At £25 you can change it a few times before you get to £200, the price a garage would charge for changing it.
Brilliant run through, well done Paul!
A couple pictures of the cables connected to the actuator would be handy – I’m guessing the third one is the manual lock on the driver’s door.
I too got a cheap actuator from Ebay, but found that once I was in the door it didn’t have the third pull, even though marked as the RHS (maybe a different country?).
So, found once it’s detached I could easily remove the latch part (two torx screws) from the electrics box on the old one and swap it to the new one, hey presto! No resetting or programming needed.
Fiddly, yes, but once got it twisted around in the door, I could see what I was doing better – the key to detaching the cables is pushing the tiny block either side of the clips out sideways with a small screwdriver 🙂
Independent garage quoted £250 per door to replace them (non keyless), with patience and care not to break or drop anything, it’s quite possible to replace it with a £20 unit.
It looks like the part LR011275 is righthand side but without the third cable, which is on LR011277
What is it you’re resetting in step 7 ?
Thanks again for saving me another small fortune, after the turbo actuator coincidently gave out at the same time. Not what I’d expect from a £30k second owner car!
Evoque SD4 Dynamic, five yrs old and around 50k miles
Thanks for the comment, SWebb!
Cheers, great to hear that you’ve had it working, and our guides have been of some help. Best of luck with getting that turbo actuator fixed, too.
Hi
I have a Evoque 2012 TD4 and my car is LHD and i need to change both door lock latch on front doors…
Is there a difference if the car is LHD. ( Is there a master and a slave ?)
Best regards
Tore
Good question, I don’t this should make a difference. Typically one side has the key override. But it shouldn’t matter which side really. Let us know how you get on.
Hi SWebb, I am exactly in the same situation. I will give it shot, and hopefully I have the same luck! Thanks for shedding a light. Cheers.
Lost me and a few other folk at resetting by pressing power on and volume up.
Care to elaborate please?
what does reset power button and volume up button resetafter changing locks
Brilliant instructions thank you! Local dealer quoted me £150 to diagnose the fault, £145 to fit and £200 labour!
I bought the part from them and I will say that the bit you say is tricky of detaching the door handle cables is hard with my big hands! I broke the end of the external door cable and had to get another but actually I then reattached all the cables before manoeuvring the new latch back into place and that seemed easier!
I’m no mechanic but with a little bit of time and thought, saved me £350! Thanks guys.
Thanks for the comment, Steve Voller!
Cheers, glad to hear that you’ve had it fixed, and that our guides have been of some help. Those door cables can be rather fragile, but overall, congrats with having it fixed… And, having saved a massive fortune, too!
I recently changed both locking mechanisms on my 2013 evoque and all worked fine for 2 weeks.
Today I got in the car and the cars saying “drivers door is open”
Car will not lock now
Could this be linked to the parts I fitted it or a separate issue?
Thanks for the comment, Alex Penny!
This will be rather tricky to diagnose, as it could either be attributed to – 1) the parts may have been faulty or is just now showing signs or failure, 2) there may have been some error done during the replacement process, or 3) there could be compatibility issues between the door locks and the security system.
I’d recommend going step by step in reverse to try and diagnose each one. The toughest bit if it’s incompatible or clashing with the security system. At that point, you’ll likely have to refer to a professional to get it fixed. I wish you luck with getting that resolved.
Hi
Great video and help.
I have an Evoque 2012 and had a passenger door problem.
Change the lock from the ebay supplier at £40 and all worked find for a while.
The problem now is the door not always completely catching. Sometime you have to slam to completely close, main only catch’s on the first latch.
If you manually trigger the door lock, it performs normally. I suspect the mechanism I bought has an intermittent fault, has any experienced the same?
thanks
John
Thanks for the comment, John Whittaker!
I can’t say that’s happened on our car yet, but I think you’re right in that there’s a fault with the door latch/locking mechanism. It may be due to a bad component, or there may have been an error during the installation process. I’d recommend going through the steps in reverse and checking to make sure that it’s been installed properly. If that doesn’t fix it, it may be down to a faulty mechanism, but do diagnose it thoroughly. Best of luck!